Level Up Bar & Lounge

My experience with Level Up was a Level Down. The bar tenders were friendly and helpful but the food service was horrible. My partner and I arrived to order food and drinks, but to no avail the person responsible for the kitchen hadn't arrived. The bar tender suggested we wait until that person arrived, so we did. As soon as we knew the person arrived we placed order for chicken wings and crabfries. Mind you there was four people other than us in the bar other than the staff around 7p. We noticed after a couple of drinks other people started showing up and they received there food quickly. We received our food after speaking with a staff member from behind the bar they had no knowledge of our food even though we paid in advance. The food was served to us after 2 hours later only to be discussing. The bartender with the rainbow underwear did offer us a shot of cognac apologizing for what took place. The DJ was the best experience overall great music choice. The host Lasha was a good host but it's clear the games were set up and they had there favorites playing never giving anyone a real opportunity for fair play. Overall I would never recommend anyone to visit this place.

This bar has more security guards than bartenders, first time in my life that I've seen that. This is especially true when the bartenders simply all disappear for 15 minutes, leaving the entire first-floor bar unstaffed and unwatched (except maybe by one of the ubiquitous security guards). The security guards do a full search and wanding, photograph the front and back of your driver's license, and have you sign a liability waiver form just to get in the door. I guess they are scared of having someone frivolously sue them to try to get at the large profits they make on overpriced drinks and food. (They certainly have enough security guards to prevent any Pulse Nightclub-like shootings.)

Good vibes with all types of people. Stumbled upon this spot walking around in the city and it was a little different than the usual spots I go to but the vibes were great and the crowd was vibing on karaoke night. Little expensive on the beers but it’s in the city so was expecting that and the hookah was probably one of the best in the city, done super well.

Was there Saturday night for the mid day unlimited mimosas and hookah. Great service and food. Music was jamming.

LOVE THIS LGBTQ SPOT!!! The OWNER is a sweetheart and the staff was amazing!!! Very welcoming and will have you in tears Food and drinks are actually good. Thursdays is karaoke and it was a lot of fun!! Located in walking distance from downtown hotels... Well it was from mine. Mostly men but the ladies do come in.

Only came here for a margarita crawl. Ordered an additional drink and an order of fries.... Fries never came after 20mins ... But I see an employee at the end of the bar scarfing down an order of fries.... I watch the bartender go down and say something to her after I said something about my fries and she laughs... But continues to eat the fries... Ended up needing a refund.... FOR FRIES!!!! Would NOT RECOMMEND!!!!

Robbing your own people. I love to support black owned businesses but this place has gone downhill. They will try and take all your money if you let them. They now charge auto gratuity of 18%!!! for drinks at the bar. I have never paid auto gratuity when buying drinks at any establishment. A soda is $10!!! The drinks are way overpriced and the food is mediocre. Save you money and go somewhere else.

you wanna go to a place to turn up go to or have a drink some food look else where . From the moment you walk in that environment its so ignorant i went alone like i always do at any other place asking around for menu its like the staff was having they own private party bartender didnt even know how to do his services asked for a order wings didnt come with no blue cheese nor napkins didnt even offer if i needed a drink when i told him i want a beer with my food horrible name its should b called level downed oh wait the wings were not even cooked right