Sauna Centre-Ville

Overall Experience My experience at Centre-Ville Sauna has been quite mixed. While there are aspects of the place that I enjoy, there are several significant issues that make it difficult to have a consistently enjoyable visit. Positive Aspects Professional and Kind Staff: Most of the employees are very professional and kind, making the visits pleasant in that regard. Attraction to the Venue: I initially frequented this place because I have a preference for older men, and this venue seemed to cater well to that interest. Negative Aspects Smoke and Odor Issues: The most significant problem is the pervasive smell of tobacco and other unpleasant odors. Upon entering, it's disheartening to leave with clothing and skin reeking of smoke. Drug Activity: There is noticeable drug activity, including drug dealers on the premises, which creates an unsafe and uncomfortable environment. Unpleasant Smells: The steam and dry saunas often smell like urine, reminiscent of a poorly maintained zoo, which is highly off-putting. Towel Policy: Despite the pandemic being over, Centre-Ville Sauna still charges $1 to replace towels. This policy feels outdated and inconvenient, especially when other places like Bain Colonial offer free towel replacements. Rude Management: The manager, who is a tobacco consumer himself, not only allows these issues to persist but is also notably rude to customers. There was an instance where a customer reported someone experiencing an overdose, and the manager's response was extremely rude and dismissive. Safety Concerns: On several occasions, I had to leave the place because I did not feel safe due to the aforementioned issues. As a result, I have stopped going there as often because the environment no longer feels secure. Recommendations for Improvement To enhance the experience for all patrons, I recommend the following changes: Strict No-Smoking Policy: Implement and enforce a strict no-smoking policy within the premises to ensure a clean and pleasant environment. Address Drug Activity: Take strong measures to eliminate drug dealing and usage within the venue to create a safer space for all visitors. Improve Cleanliness: Ensure that the steam and dry saunas are thoroughly cleaned and maintained regularly to eliminate any foul odors. Management Overhaul: Consider replacing or retraining the current manager to foster a more respectful and customer-friendly atmosphere. Customer Feedback: Actively seek and address customer feedback to continuously improve the quality of the establishment. In summary, while Centre-Ville Sauna has potential and some excellent staff members, the current state of cleanliness, safety, and management behavior significantly detracts from the overall experience. I hope these issues are addressed promptly to make it a more enjoyable place for everyone.

I would call this place tragic and pathetic, but that would be an insult to both tragedy and pathos, which are usually interesting. It's Saturday night. I'm writing this from the sauna. It's a tomb. Tourists-save your money. Nothing is going to happen here. I can't wait to get back to Toronto.

This is my go to place if Gia Joe is packed great and amazing staff !!

Sadly we have the very sympathetic customers to the most pathetic above all the door bangers for whatever reason The bad ones should be barred and not just think about making your next 20 bucks smoking should be banned as well The staff are all very nice!

The most terrible place ! the staff are mean and horrible to the guests lot of stealing going on smell is awful disgusting place ! Save your money !

The best sauna by far. Compare to sauna oasis and gijoe. If you go there expect to have a lot of old mature men’s. Don’t go there to expect young mid age men. I love old man so that why I love this place. The staff are very kind

Don’t ever go in here. The place is filthy, and seems like where homeless people are living. I saw the place last week and it is the dirtiest and filthiest gay bath house I have seen in my life.

If you want your bathhouse experience to look like some sort of East German hospital from the 1970s, then you're in luck, because this is the place to go. It looks and smells like depression