New Concept Massage & Spa

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New Concept Massage & Spa offers a range of therapeutic massage services designed to promote relaxation and well-being. The facility is open seven days a week, providing flexible hours to accommodate various schedules. Clients can expect a tranquil environment that aims to enhance their overall experience.

While the establishment has received mixed feedback regarding service quality and communication, it remains a popular choice for those seeking relief from physical discomfort. The staff is dedicated to ensuring a satisfactory experience, although some clients have noted areas for improvement in privacy and cleanliness practices.

Accessibility

Wheelchair-accessible car park

Wheelchair-accessible entrance

Wheelchair-accessible toilet

Amenities

Gender-neutral toilets

Crowd

LGBTQ+ friendly

9167 Lighthouse Way, Loveland, OH 45140, United States

+1 513-334-5048

newconceptmassagecincinnati.com

Monday - Sunday: 9 AM–10 PM

54 Comments

Assel Nazhmadin

Stay away from this place! I was there a couple of days ago, there is a language barrier which makes it uncomfortable. The biggest problem is that they do not change the sheets after the clients, which was noticed. They just brushed all my hair off the sheets, folded the towels and put them back, I think they should have thrown them in the basket. They did not give me any privacy, and time to get dressed and finished the massage session 10 minutes early.

Rafael Gallardo

This is the Best massage i have ever had , i had a lot of back pain and I came a few times and my back is much better they are really great

Ingrid Shvets

Ok, I have been in this place before and got a decent massage. Today was weird. First it was difficult to communicate due to language Barrier and the lady who did massage could not understand me. She was nice and I appreciate her taking me on walk in basis but I don’t feel like I got a massage, I feel like I got petted instead. But this was ok as well. My masseuse was booked and I walked in here with no appointment. What made me very uncomfortable that masseuse spoke on the phone 2 different occasions during an hour of massage, and after massage was done, I didn’t get any privacy dressing up. She walked in and stared while I was dressing up. Then she demanded payments right in the room after I managed to dress up. She kept staring at my wallet and asking for cash. I left more stressed after I came in there due to this uncomfortable experience. And because they don’t speak English, I couldn’t explain anything to her. I still gave her $15 tip for an hour massage but I won’t ever come back there because I feel violated that I couldn’t dress in private. It never happened to me before at any place ever!!! I would avoid this strange place

Terry Carter

Stopped by last week to see Annie for my monthly massage. Never disappointed always good service, quiet and relaxing. Annie is excellent in what she does. Always gives you the full time, very friendly, i will continue to make this my go to place for my massage therapy..