Massage Green SPA

Receptionist was very ghetto! The masseuse was a older lady. Very grouchy didn't have a clue of what she was doing and thought she was going to massage me with just playing lotion and not hot oil. Not worth the going!

My spouse and I received a couples massage as a gift for Christmas. All of the staff were so very polite and professional! It was my first time getting a massage. Unfortunately, I do not remember my masseuses, name but she was so sweet! She communicated with me about my problem areas and made sure I was comfortable. We both left feeling amazing and very relaxed! Will definitely be back again soon!

Purchased a Groupon for this location and I had a wonderful massage from Crystal. Honestly considering joining up once my finances allow it! I will definitely be back soon.

Recently visited and this was my first massage. Great experience! My massage therapist (Katrina) was awesome!! She listened to my needs and the atmosphere was so relaxing. Also the front desk receptionist (Shamere) had great customer service! I look forward to my next visit.

Omg this place is disgusting. I booked an infared sauna appointment. I walked out after about 15 minutes. The infared lights kept breaking and turning off and the sauna was dusty and there were food crumbs on the floor of the room I was in. When I walked out 15 minutes into my appointment, the receptionist had the audacity to ask what card I wanted to be charged. So rude and really gross environment.

I rarely leave comments but I felt it was necessary so that this Massage Green can improve. I have seen multiple reviews here that haven’t been responded to with some of the same concerns I have. I have been to multiple Massage Green locations and I am a member here. I am always open to trying new therapists but today I had a massage from a male therapist and I was greatly underwhelmed. I choose three upgrades to my massage as well, so I expected a much better experience than I had. My masseuse didn’t introduce himself, and he seemed very inexperienced throughout the entire massage. Frankly, it seems like a massage a friend could have given me, which is very upsetting because I paid $95 for the entire experience. On top of the poor massage, he didn’t even walk me out and barely spoke to me at the end of the massage! I expect to get some sort of refund or a free massage after this experience because as a professional, chain spa I expect to get my money’s worth. As a member who pays monthly for these services, I will expect my time there to be spent well. He didn’t even provide me all of my upgrades!

This was by far the worst experience ever. The massage therapist looked extremely unkempt. The first thing that she did was take her whole forearm and rub it across my back. The only thing that I could think of is that she is totally contaminating my skin. She did not look clean at all. The person who booked for me gave very specific instructions as to what I wanted. I reiterated the same instructions when I came. The massage therapist kept deviating from the instructions, so I had to keep reminding her to stay on track. My best friend and I were actually in the same room, so she was literally having to instruct her massage therapist every step of the way as well. We were in the room with the sauna. The room was so stuffy that midway, neither one of us could breathe. Once we were done, I looked up in the ceiling and noticed what appeared to be mold or mildew, most likely from the sauna. Neither one of us were relaxed, and it was by far the worst experience ever at a massage salon. My friend actually spoke to the lady at the front desk about her experience, however, I did not really want to complain because my friend bought this massage for my birthday. I did not want to seem ungrateful, but... This experience was horrible. I'm generally good about outlining my wants, but who would ever think to say, "make sure that your massage therapist actually know how to massage, make sure that there is no mold or mildew in the ceiling so your clients don't choke, make sure that the therapist are clean..." I mean, I don't want to sound rude, but it is what it is. Then... We come out the room and are handed these shot sized cups of water... We usually get bottled water everywhere else that we've been. There is nothing hydrating in a 2 oz cup. I'm guessing they want you to use the faucet, but that makes no sense at all, especially if there are multiple people leaving out at the same time. As we know, it's extremely important to hydrate after a massage so you won't feel intoxicated. But... On the other hand, if they are not really massaging then I guess feeling intoxicated by it all is a mute point. At some point we were questioning whether or not these people are really certified. We both had a bad experience, and definitely won't be back here again. Happy Birthday to me.

It was the worse experience. I had back and shoulder pain so I decided to schedule 60 minutes massage to heal it. When I first walked in I told the masseuse (Ryan) to concentrate on my shoulders especially my left shoulder coz I’m in pain and that’s the reason for my visit today. He started massaging my lower back in a way it was hurting and it was the most annoying massage ever and he totally ignored the areas that I told him about. Then he moved to my legs and he was massaging the side of my legs not the muscle that they usually massage which it did nothing to me and almost 50 minutes into my massage and he still didn’t touch the areas where I told him to concentrate on which we’re my shoulders and neck. I had to remind him few times. Finally he said you have only 5 minutes do you want me to do only one side not both shoulders. I was so close into waking out half way through my massage. I wasted my time and money and left with more pain than when I walked in. I tried to call the place after to complain about my visit, they won’t answer my calls. A week later and I’m still trying to call them. It was waste of money and time and now I have to find another place pay another fee for my back pain.