Bali spa &wellness retreat

I decided to give this place a try … as I am always looking for somewhere for a good massage….. I decided to go ahead and get a 75 minute massage and a no chip manicure and pedicure. From the moment I entered, they were very nice all the way till …the time I left , they are extremely friendly and warm welcoming. Everyone had a smile on their face and was very kind. The facility is extremely clean, very well decorated and has a nice energy. I will go back again and ask for the deep tissue massage, it was my fault for not being clear that I wanted a deep tissue. All I said was I wanted a “medium Touch” it was still very relaxing being a Swedish massage. for my manicure and pedicure, they really really took their time. I have never been anywhere where they have been so detailed the pedicure was absolutely wonderful. The girl that did the scrub and the massage did absolutely wonderful. The credit card machine was not working so it was only cash Zelle or Apple Pay. I did have a little difficulty communicating with them but other than that the overall experience was well worth it. I definitely will be back and definitely recommend this place. Just be very clear about what you want. They definitely do care and want to make you happy and that is something very desirable in any business.

This is my 3rd visit to this hidden gem. Ive had several massages here and each one was different and unique. I usually get deep tissue with focus on my neck and lower back. I believe my masseuses name was Jessy this last visit. The massage was one of the best i have had. I have been greeted from the moment i entered the front door with a bottle water and smile. I have decided that i will try all the girls massage and will be getting a pedicure and mani next visit. Keep up the good work ladies!

Found this spa on google over the weekend & called to check availability for a massage today. This morning I went in for an hour long Swedish massage with medium pressure. It’s super close to home for me so I was excited. This spa is clean, smells good, and plays relaxing spa music. My masseuse did such an awesome job, I’m hesitant to share her name so she doesn’t get too popular lol. All I can say is that I’ll definitely be back! Give them a try, you won’t be disappointed.

Had a great massage and experience here for a couple's massage. The business was very clean, and massage beds were comfortable. We were greeted by a friendly staff who took good care of us. The use of Hot Stones was also a nice surprise. Would go back and recommend it to others.

I came to Chicago late and was tired from driving. This place was close to where I stopped and had dinner. I had a lot of massages but no one has ever before listened to my request and concentrated on the spots that was sore per my request. A lot of places just give me a full body massage. This isn't bad but I tend to only want the parts that are sore from driving. They went above and beyond. I will be back here every time I come back to Chicago. Thank you for the wonderful massage ladies.

Horrible experience! I came for the massage and scrub. The masseuse did a fair job and the total time I paid for was 1 hr and 15 min. In the last 5 min I asked the masseuse if I can take a shower by myself to wash off the scrub she put on me. She put a towel on the door and left. After a minute, the masseuse returned with the manager (Tina) barging into the room yelling at her to turn the exhaust on. I was shocked because I'm completely naked trying to understand what's happening. The manager had no regard to my privacy and the two were arguing while the door was wide open. She also started yelling at me that my time was up. She stormed off and the masseuse apologized and finally closed the door. I quickly finished my shower and got changed. I confronted the manager using a translation app because her English was poor. I told her that I was well within the time I paid for. She said I was way over time and opened her phone to prove what time I came in. She eventually realized she was mistaken and smirked. Then I asked why she barged in while I was showering? Again, no good answer. She was rude, unapologetic and her actions were very unprofessional. I hope someone in charge sees this review and teaches the staff how to treat customers.

Went here to surprise my mom for her birthday massage. Great service. I didn’t have an appointment but my mom did. Asked if I could get one if someone was available and someone was available right away. Will definitely be coming back! My massage therapist made me feel like a noodle when I left

I’ve been coming here as a regular customer for the massage. They did very good job. I also recommend to my family and they like it as well. This is definitely a go to Spa for me . Keep up the good job