Elements Massage

The place was very clean and smelled great. Very friendly staff. My masseuse Richard would ask how the pressure level felt at each area worked on and explained why specific pressure was needed. It's a couple days later and my neck still feels great.

I am sore and bruised in my neck and shoulders after my massage with Jose. He did a thing with his elbow in my neck while pulling my neck up into his elbow and held it there for like 10 seconds each time like 5 times each side and it was very painful and awkward. It felt like something a cop would do to subdue a criminal. I'm very bruised in that specific area and it hurts to lay down now. I should have told him to stop doing that specific thing. Just didnt know if it was supposed to feel so painful cause everyone has their own technique. The rest of the massage was mostly painful and I had to tell him to ease up on the pressure. It was 90 minutes of being in pain and uncomfortable besides when he was working on my legs. That was fine. But then he worked on my arms(only below the elbow) and hands. He pinched my skin between each finger and just held it there for too long and it was painful, strange and felt unnecessary. I guess it was supposed to be a pressure point thing. I will not be getting massaged by him again. I don't think he knows what he's doing. I was more stressed and tense after than before I got there. It was not an enjoyable experience.

Not all employees know or understand the rules of massage. I drove an hour and a half to get a massage only to find out I wasn't eligible to get a massage because I had gotten in a car accident the day before. I went because my shoulders were tight and tender. Before booking the appointment we told them on the phone that I was in an accident, but the receptionist wasn't aware of the rules apparently so I drove there for nothing. I was turned away. If there are do's and don'ts for massages and if there are rules everybody in the office should know the rules. Driving an hour and a half one way and an hour and a half back the other way was not beneficial in any way and actually caused me to feel more fatigued than sore than I already was. Not too happy about the lack of communication.

Been going here for a few months and it is great! They have a new person named Louis that moved from the Costa Mesa location and he is my favorite. My knots are really bad due to the work I do, and he knows quickly where my muscles are pulling from and gets me feeling better fast!

Nice clean office and relaxing rooms. Booking process was easy and receptionist (long dark hair) was awesome. I was massaged by Jose this day for 60 minutes. Not one part of my massage felt complete. I went in with no pain and afterwards my big toe/metatarsal area has been in pain for a week now. It was supposed to be a full body massage, but I had to ask him to rub my upper legs (thighs), because he only did my lower legs(calf muscle). My forearms and hands were never touched. I definitely will not be returning to this place.

Debra was the amazing masseuse who did my massage. Knowledgeable, professional and awesome woman. Extremely attentive to my needs and the best massage I've ever had. Also, the receptionist was so helpful and courteous. Very patient and kind. God-bless your team over there! I will definitely come back to her and to Element's Massage!!

It’s always challenging to get the right pressure applied during your massage. My therapist, Lorena, was excellent at this and adjusted accordingly to reach all my focal points. I definitely felt rejuvenated after the massage.

Lorena is amazing!!! Erica booked my appointment over the phone. I told her what I was looking for and she matched me with Lorena. She’s the best I ever had. Found a new massage therapist! Thanks Erica for the recommendation. Thank you Lorena for changing my life! Place is clean, professional, and friendly. Highly recommend.