Elements Massage

I went there to redeem a certificate for my birthday, so it was very nice to start off my birthday with something relaxing. Teresa was my massage therapist. Teresa was very professional very relaxing very soothing. I’m not sure how long she’s been doing this, but it seems like she’s been doing it her whole life. I usually hate massages massages because they tend to hurt. Don’t get me wrong, it hurt in the beginning, but I told Teresa and she magically got the pressure PERFECTLY!

Ok this is the worst massage I’ve ever had! I made an appointment for me and my friend. We both wanted female therapist but they don’t have two female therapists are available at the same time so I told them 6pm for me, 6:30 for my friend. When my friend came they said oh my friend was late and the therapist would be male masseuse, then my friend didn’t get the massage, later I found out they charged me cancellation fee. They made mistake but still charged me cancellation fee which was incredible. Even worse was the massage! I arrived early, the therapist came into the room to start the session after 5 mins of my appointment, but she ended at 6:55pm, i was asking her why we ended the session early even we started late, she said at their spa, they give 5 mins for client to undress and 5 mins to dress up. Ive been to so many places but I’ve never heard of that type of thing, so keep that in your mind, when you book 60 mins with them you only get 50 mins massage. And the massage was pretty bad, she kept hurting my spine by using her elbow, I still felt hurt the next day. I don’t recommend this place

Booked a session on 9/16/24. During my massage I told the masseur I was listening to music on my phone. Half way through the massage I told the masseur I was going to take my headset out and turn off my phone. While closing my apps my screen was froze on my FaceTime app (the call ended before my massage) My screens just show the last image before I close my apps. When I scheduled my next session, I was accused of being on the phone and for safety reasons I had to reschedule. Shouldn’t have to put up with bad attitudes or weird vibes if i am spending my money and did nothing wrong. For anyone reading this just go to Hand and Stone spa (very professional and knowledgeable). It is located a couple doors down. Save yourself the headache.

Great location, great price, great staff, and fabulous massage! Teresa found knots I didn't know I had and worked them until they were like butter!! After 4 days of Lollapalooza on my feet, I left feeling so relaxed and no pain! Would come back again and again and will send others there as well!

I received a prenatal massage today at Elements in South Loop. I booked a 60 min massage with an elite masseuse. The establishment itself was nice and clean. Front desk staff was kind and courteous. The low rating is because my massage wasn't a full 60 minutes. I was warned that this can happen in chain places like this but thought to give it a chance because it's in such a convenient location. The massage itself was decent, but in my pre-massage paperwork that I was asked to fill out through text beforehand it asked me if I would like aromatherapy which I selected yes but didn't receive. My masseuse also was listening to something in her airpods, which honestly, wouldn't have bothered me so much if I had received a full 60 min massage. However, hearing that music faintly alongside the spa music was a bit distracting. Pretty disappointed in the experience. Would not recommend unfortunately.

Overall, I am not convinced about their professionalism or knowledge/skills with providing prenatal massage, which is what i did. The staff explained nothing to me about prenatal massage, how is it different from other regular massages, how it can be carried out, and what some of my options may be. So my experience was like this: the staff greeted me nicely and after introducing me to the room, she told me I could undress to my comfort level. I kept my pants and t shirt on, and when the staff came back, she seemed to be surprised and even a bit frustrated and for a second i think she literally said "I need to do some more research". Huh?! And then she recollected her self and explained very quickly she could not do compression massage because it's a pre-natal massage. I agreed to the no compression massage option since I was not offered or aware of any other options. For the rest of the time, basically I was lying there and she gently touched my head, shoulders, arms, neck, and feet... which overall was not uncomfortable but was not one would expect when coming to a massage. My 1 hour experience with them did not feel much different than me just lying on my own bed and just napped for an hour.

I’ve been going to this place since 2019. Larry has always been the person who helps me relieve my upper body pain from working in front of a computer all day. Clenisha helped me during my pregnancy with her prenatal massage skills. Highly recommended!

Had a 90 min massage here with Rodmon. Rodmon was great and checkin/out was smooth. However the massage table that I was put in had a broken face support. I frequently had to adjust my face because the soft portion kept on shifting which was not relaxing. For the prices at this studio, I’d expect their tables to be fully functional