Spa Haven formerly Massage Green Spa

I meant to ask for names but I forgot before I left. But, the gentleman who gave me massage was unbelievably AMAZING!!! He listened and took into consideration the pressure I asked for. He was awesome! I also got a facial, YES they do facials here!! No words describe how invigorating it was. She was very kind and personable. I will definitely be back. Front staff was very friendly and accommodating. This place is amazing.

Update: Spa Haven was currently in the works of changing over from message green to Spa Haven durning my visit which is why they didn’t care about the deceitful service! Very shady! I booked an appointment at Massage Green for an hour massage. When I got to my appointment the massage therapist (Jaime) asked what I wanted to focus on and I told her my shoulder had a huge knot and that was why I was here. I reminded her a few times throughout this experience and she said she would get to it. She kept me face up for 80% of the time. The entire time she didn’t massage anything. She only very gently put oil all over my body. At one point she had me point and flex my toes while she ever so slightly pushed along my stomach. I’ve had dozens of massages!! Never in my life have I experienced anything like this horrible experience. I literally had no idea how to react or what to do. Later that day after I had time to process I called and asked for manager. I was told she was gone for the day and gave a message to return my call. Next day she called and I explained everything that happened. She apologized multiple times and stated that yes that particular massage therapist does mostly stretches instead of massaging. I didn’t book a session to be stretched. I wanted and paid for a massage. She then said she could refund a partial amount but I did receive a service so I had to pay for it. I said what was I supposed to do jump off the table and walk out and she said yes! I told her I did not receive anything close to resembling a massage and if I wanted someone to lube me up with oil I could have done that myself. I will not be returning to Massage Green Frisco and I highly caution anyone to book a massage there because apparently that’s not what they provide.

I did something to my lower back last week and could not get in to my regular masseuse. Ask a few people where to go and was referred to Spa Haven and Jamie specifically. She is the perfect match for me. So thankful and blessed to have her knowledge and expertise.

I have been here at least one but my wife really enjoys the services here. I enjoyed it when I came also. Looking forward to another couples message in the near future.

Had a very good experience at Massage Green Frisco. I had extreme tightness in my right shoulder and neck and the therapist relieved that area and got me started toward recovery. I have two followups scheduled and look forward to continuing the progress. Completely satisfied with the ambiance and cleanliness.

Amazing massage and the couples room was perfect! The hours and availability of being able to book a couples massage with a days notice was awesome. Definitely will be back.

Ok one week update! I'm changing my review from a 1 star to a 5 star. Owner called me and was sooooo sorry about everything that happened. Very sweet lady and offered me to come back in with a new massage therapist. I got Omar and he was so nice and massage was amazing! I also tried out the infrared sauna and loved it! I'm so glad she called and I'm so glad I gave them a second chance. There are other reviews on here of front desk, but they've been nothing but kind to me!! Have you ever had such a weird, bad and uncomfortable experience that you literally feel like crying when you leave because you can't believe you actually wasted money on something? That's how I feel after leaving here today. The front desk gals were nice. Got into the massage room and Jaime, my massage therapist asked what needed to be done, so I explained my neck had been super tight and I had been getting really bad headaches. Showed her right where it was. She had me face up like 90% of the time. And I wanted back and neck. So she was rubbing my back from underneath while I was face up and digging her nails into my skin. It didnt hurt but she wasnt pushing into my muscles, just rubbing skin. Then she rubbed my ribs and kept trying to teach me to breathe. And then she put gloves on and massaged the INSIDE of My mouth. I will admit she said my jaw was tight and i told her to go ahead but it was immediate regret. Also a lot around the front of my neck and my throat. It was so weird. Then she kept making me lift my legs like over and over to massage my glutes. Keep in mind, im still face up. She said she had to open everything up to get to my neck. At the end, FINALLY spent a few mins on my neck and then it was over. When I left she asked me how my neck was.....and i was like it's still really tight and I think she could tell I was annoyed. I've literally never had a massage put me in a bad mood but this one did! To top it off I was trying to leave my room and another customer was freaking out about something that had happened in a bathroom. It was all very bizarre. I just wanted a relaxing massage! The worst part, I tipped $10 because I just can't not tip and now I'm even more mad at myself! I do think had I had another person it probably would have been better. But we will never know!

Every experience and Massage Therapist I have had here has been wonderful. You can’t beat the package prices and monthly membership. So happy I found them!